Privacy Policy
Version 1.0, effective 20 July 2026
This policy explains how Dossis Digital (ABN 50 140 793 623, the registered business name of The Trustee for Dossis Toffolon Family Trust) collects, uses, holds and discloses your personal information. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
What we collect
Depending on how you deal with us, we may collect:
- contact and business details you give us (name, business name, email, phone, ABN, service areas);
- information you submit through our forms, intake questionnaire, calls and messages, including photos, logos and business details you upload;
- payment information, which is processed by our payment provider (Stripe); we do not store your full card or bank account details;
- information about how you use our website, collected automatically through cookies and analytics.
How we collect it
- directly from you, when you fill in a form, book a call, sign up, or send us assets;
- automatically, through cookies and analytics tools when you use our website;
- from third parties, such as Google, where you grant us access to your business accounts so we can deliver your services.
Why we use it
We use your personal information to:
- provide, build and run the services and website you have engaged us for;
- process payments and manage your account;
- communicate with you about your services and respond to enquiries;
- send you updates or marketing about our services, which you can opt out of at any time;
- improve our services and meet our legal obligations.
Who we share it with
We do not sell your personal information. We share it only with service providers who help us deliver our services, and only as needed. These include payment processing (Stripe), analytics and business tools (Google), website hosting, email and SMS delivery, and workflow tools. Each handles your information under their own terms.
Cookies and analytics
Our website uses cookies and analytics (such as Google Analytics) to understand how visitors use the site and to improve it. You can control cookies through your browser settings; disabling them may affect how the site works.
Overseas disclosure
Some of our service providers store or process information overseas (for example, in the United States). Where we disclose your information to an overseas provider, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.
Storage and security
We hold personal information in secure systems and take reasonable steps to protect it from misuse, loss and unauthorised access. We keep it only as long as needed for the purposes above or as required by law.
Access and correction
You can ask us for access to the personal information we hold about you, and ask us to correct it if it is inaccurate. Contact us using the details below and we will respond within a reasonable time.
Complaints
If you have a privacy concern or complaint, contact us first and we will work to resolve it. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).
Changes to this policy
We may update this policy from time to time. The current version, with its effective date, is always the one published on this page.
Contact us
For any privacy question or request, contact us at luc@dossisdigital.com.au.